FAQ's

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What People Commonly ask

How long will shipping take?

Our standard shipping time is 5-7 working days.

How can I check the status of my order?

After your order is shipped, a tracking code will be sent to you via SMS & Email along with the courier’s name. Please check your spam folder if you haven’t received the email confirmation for your order from us. You can track its status on the courier’s website. You can also reach out to us via email, Facebook, Instagram or WhatsApp to ask about the status of your order.

What are the payment options?

We accept Cash on Delivery, Bank Deposit, Online Payment (Debit/Credit Card) and QisstPay (Installment Plan). We will send you an invoice via Email.

What are your delivery charges?

Delivery Chargers of Rs. 250 on orders under Rs. 5000. Free delivery on orders above Rs. 5000.

Do you accept returns and exchanges?

We offer returns and exchanges on all items within seven days period after the item has been delivered if the product is unused and is not listed on any promotions/discount sale. The items should have all the original packing and tags intact.

Can I cancel my order?

You may cancel your order within 24 hours after placing your order any time before the order is processed. To cancel the order, please inform our Support service via Call/ WhatsApp/ Email/ Instagram/ FB before dispatching otherwise the company will not be responsible if the parcel is dispatched or delivered. ANATOMY reserves the rights to cancel orders. Reasons may include: Out of stock item/Fake Information/ Incomplete Details/ Online Payment Slip not shared (in case of online payment mode).

What is my size?

We have size charts available for all products on our website for your assistance. Generally, our sizes run true to size, however, the oversized items are specified with the product. All size charts under each product are in inches.

Where do you deliver?

We deliver across Pakistan & International shipping can be arranged but International shipping charges apply.

What should I do if the items I am looking to purchase are out of stock?

We try our best to restock as soon as possible but you can always reach out to us via Whatsapp message, Instagram direct message, or email.